Refund Policy

How refund requests are reviewed for subscriptions, setup work, and services.

Subscriptions

Subscription refund eligibility depends on the plan, billing date, usage, and applicable purchase terms.

Custom setup, onboarding, configuration, or implementation work may be non-refundable once work has begun.

Contact support with the account email, purchase date, plan, and reason for the request so VendorHQ can review it.